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Wheelchair Etiquette

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Wheelchairs help people adapt to mobility impairments. Don't assume that using a wheelchair is a tragedy. It may mean freedom, allowing the person to move independently. Focus on the person, not the disability.

Do

  • Ask the wheelchair user if he or she would like some assistance before you offer help.
  • If possible, sit or crouch down so you are at eye level when talking, especially if you plan to visit for longer than a few minutes.
  • Speak directly to the person in the wheelchair, not to a person nearby or pushing the chair.
  • Recognize people in wheelchairs have varying capacities. Some can walk short distances and use wheelchairs to conserve energy while others rely entirely on the wheelchair.
  • Terms like "I'll be running along" or "let's go for a walk" are perfectly appropriate. Wheelchair users express the idea of moving in the same way as others.
  • Do encourage children to ask questions about the wheelchair and learn about it.

Don't

  • Lean or hang on to the wheelchair.
  • Move the wheelchair when the wheelchair user is "tranfering" to a chair or a bed. (Call a nurse or attendant if the person needs help rather than attempt to assist with the transfer.)
  • Forget to give clear directions for navigation including: physical obstacles, weather conditions or distance that may hinder the wheelchair user’s travel.

Safety Tips for Clients

  • Lock the brakes on the wheelchair when you start a therapy dog visit.
  • Some wheelchair users may need a wheelchair seat belt during a visit. Leaning over to pat a therapy dog may pose a danger for some people in wheelchairs.

Safety Tips for Therapy Dogs

  • Take a cautious approach around wheels, especially if your therapy dog isn’t used to navigating around wheelchairs. Tails and paws can easily get trapped.
  • Watch around corners and entryways in corridors. Some wheelchair users can drive too fast, especially in power chairs.

 

For more information on wheelchair etiquette, check these useful web sites:

  1. Non-Wheelchair User Etiquette, www.aparelyzed.com/etiquette.html
  2. Wheelchair Etiquette-Disability Awareness, www.disabled-world.com

Prepared by Julianne Labreche, S-LP(C) Reg. CASLPO

Julianne works as a speech-language pathologist in an adult rehabilitation centre and is an associate member of OTD.


OTD Toolbox Infosheet #2

Last Modified: January 9, 2011

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